If you were pressed to answer with a guess which e-mail service was the world's most well-used, which one would you pick - Gmail? Yahoo? Hotmail? Actually, it's the last; a part of its appeal could be attributed to the way Hot Mail, in most ways, was the first. It appeared way back in 1996 as a great new idea - web-based e-mail that could be available to anyone for free. It offered guaranteed delivery instantly, and you could keep hundreds of e-mails for an eternity in your own password-protected spot on the cloud.
When it began to sink in with everyone that e-mail was real, and it could actually deliver on its promises, practically everyone on the Internet rushed out and got themselves a Hotmail account - they had about 10 million sign-ups within the year. Hotmail's new entrepreneur had shown the world the way the next generation was going to communicate, and a hundred other wannabes jumped on the bandwagon right away - Yahoo, Excite, AOL, and many others who are now forgotten and defunct.
When Microsoft took over Hotmail from the entrepreneurs who created it, it only grew stronger; there are now 360 million Hot Mail users - that's more than Yahoo ever had, and more than Gmail. As popular as Hot Mail is, running on the reputation it earned for itself in the beginning, it's long since left the innovating to everyone else - Gmail brought in generous storage space and 20 MB attachments, themes and smartphone compatibility for instance. To most people, Hotmail has a distinct ring of the 90's to it, and it's for people who do nothing but basic e-mailing. It feels like a service that has for too long addressed an audience that doesn't wish to keep up with the times.
But not anymore. In a couple of months now, Microsoft will bring online a major change to Hot Mail that should really turn the world of e-mail around. The overhaul certainly matches every advancement that Gmail and the others brought on; and then it goes farther. Gmail is still widely acknowledged to be the best-designed and the best thought-out e-mail system ever made. For people who live their lives through e-mail, with hundreds of messages pouring in every day that need to be archived, sorted and searched, there is nothing like Gmail. You have automatic sorting in Gmail, labels and subfolders, and each time you delete a message, Gmail wonders out loud why ever you would need to do that when you have practically unlimited storage space.
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